If the current SoC firmware version is v02.00.37 or earlier then please repeat steps 3 and 4 after rebooting.
Once the update has completed the LG webOS player will automatically reboot.
Once the Update window appears, click the Update button.
If the software update application doesn't launch automatically then follow these instructions to launch the update utility manually: on the Settings TV menu ( Advanced menu on panels older than WebOS 3.0) > go to General > Press the 7 button on your remote seven times.
Please insert the USB Memory stick with your downloaded firmware version to your LG webOS signage player and the software update application will launch automatically.
If your current SoC firmware version is v02.00.00 or later then please store the image file within the /LG_MONITOR directory of the USB memory stick.
If your current SoC firmware version is earlier than v02.00.00 then please store the image file within the /LG_DTV directory of the USB memory stick.
Once you have downloaded your relevant firmware, please copy or move the downloaded firmware image file to its relevant path.
To begin, please find your model on this spreadsheet, and download the corresponding firmware.
You will first need to download the correct Firmware update file for your display via LG and then will need to follow the steps below: You can now reference both of these versions to then understand what firmware version you have installed on your LG webOS panel. In the Information application the firmware versions are listed are: It is possible to check the signage firmware of your LG webOS panel from the information application by carrying out the following steps: Automatic firmware updates are not supported for LG displays and will need to be applied manually using a USB flash drive.
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